Broadband Plans

1. Each mailbox is 10MB in size and you can send emails up to 2MB per email.
2. Superfast broadband consumer grade residential internet service. Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.
3. Not available in all areas nor to all customers. ADSL2+ is available only to eligible iPrimus residential customers who are located in the area of an iPrimus ADSL2+ enabled exchange and are directly connected to the iPrimus network. iPrimus cannot at present provide this service on a Fast Transfer or to customers transferring from networks other than Telstra.
4. Must be bundled with an iPrimus Value or Family home phone plan under a 12 or 24 month contract (except Big Kahuna which is only available on a 24 month contract). If you cancel or transfer the telephone, iPrimus may suspend or terminate your ADSL2+ service.
5. Available only to customers who have an existing telephone service. (If your phone is with another carrier, you need to transfer it to iPrimus).
6. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
7. For iPrimus home telephone plans see: http://primus.com.au/PrimusWeb/HomeSolutions/HomePhone/
8. No excess data charge; speed will be limited to dialup speed for balance of month if either peak or off-peak data allowance is exceeded.
9. Big Kahuna: data allowance includes uploads and downloads.
10. You can upgrade your iPrimus ADSL2+ plan without upgrade fee.
11. You can "Top Up" your data allowance in any month. Cost and terms see: http://primus.com.au/PrimusWeb/HomeSolutions/AdditionalServices/Broadband+TopUps.htm
12. If you are an existing iPrimus broadband and telephony customer, you can upgrade to iPrimus ADSL2+ for a 12 or 24 month term (except Big Kahuna which is only available on a 24 month term), without set up charge.
13. You need an iPrimus approved ADSL2+ capable modem.
14. Direct Debit: A $2.50 administration fee applies to accounts not paid by direct debit.
15. Internet customers paying by direct debit will receive bills online through their iPrimus Account Toolbox. Internet customers paying by direct debit who request a paper bill by mail will be charged $2.50 per bill.
16. Minimum total cost (ADSL2+ Starter Plan for example) 12 X $32.95 broadband + 12 X $29.95 telephone line rental = $754.80 plus calls plus modem, if required, plus set up charge if applicable. Early termination fees apply.
17. $9.95 delivery fee for modem.

Each mailbox is 10MB in size and you can send emails up to 2MB per email.
Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.
^ Ultra plans are available to selected customers; a successful service qualification is required to ensure you can receive this service.
~No excess data charge for Ultra plans; speed will be limited to dialup speed for balance of month if either peak or off-peak data allowance is reached. Ultra plans: data allowance includes uploads and downloads
‡Ultra plans are a consumer grade residential internet service. Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.
* Bundled price available when you combine broadband with one of the following iPrimus home phone plans: iPrimus Value and iPrimus Family.
For iPrimus home telephone plans see: http://primus.com.au/PrimusWeb/HomeSolutions/HomePhone/
Available to customers that have an existing telephone service or agree to acquire a telephone service.
Each of the ADSL Light, Family, Serious, Intense and Ultra plans is a Flexible Plan, which means there is no change fee for changing between these plans. $45.00 change fee applies for changing to Starter Plan from a Flexible Plan.
Direct Debit: A $2.50 administration fee applies to accounts not paid by direct debit.
Internet customers paying by direct debit will receive bills online through their iPrimus Account Toolbox. Internet customers paying by direct debit who request a paper bill by mail will be charged $2.50 per bill.
Total minimum cost (Serious 12 plan for example):
bundled with home phone under 12 month contract 12 X $49.95 broadband + 12 X $29.95 telephone line rental = $958.80 plus calls plus set up charge if applicable, plus modem if required.
Serious 12 standalone broadband under 12 month contract 12 X $59.95 = $719.40 plus set up charge if applicable, plus modem if required.
Early termination fees apply.
It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
You can "Top Up" your data allowance in any month. Cost and terms see: http://primus.com.au/PrimusWeb/HomeSolutions/AdditionalServices/Broadband+TopUps.htm
$9.95 delivery fee for modem applies.