Terms and Conditions

Our Standard Form of Agreement consists of the Core Terms and the Service Schedule/s applicable to your Services

1. Core terms
2. Service Schedules:
   • Fixed Line Telephone Service Schedule
   • Internet Service Schedule
   • MultiVoice (formerly Digital Direct) Service Schedule
   • Mobile Service Schedule
   • Lingo by Primus (formerly TalkBroadband) Service Schedule
   • Web TXT Service Schedule
   • Wireless Broadband Service Schedule (Speedster)
   • Accella Service Schedule
3. Summary of Primus Standard Form of Agreement (June 2008)

• SPAM Acceptable Use Policy
• Copyright Infringement Policy

Earlier Standard Form of Agreement documents are linked below.

• Standard Forms of Agreement prior to 28 February 2006
• Mobiles Service Schedule for contracts for mobile services made between 28 February 2006 and 11 May 2006

You may require Adobe Acrobat Reader to view the documents listed above. 

Queries:

Residential customers: customerservice@iprimus.com.au
Corporate customers: business_enquiries@primustel.com.au